What is Wakecup?
The new Espresso Coffee brewing machine, works on capsules and brews espresso coffee in a minute.
What are the different models available?
VEGA – Semi Automatic
ORION – Fully Automatic
What is Milk Frother?
Milk frother froth's the milk and lets you enjoy cappuccino with the espresso brewed by Wakecup.
What kind of Capsule should be used?
Only Coffee Day coffee capsules has to be used in Wakecup.
What are the shipping charges?
Presently the customer does not have to pay shipping charges for any delivery from CCD.
Can I return a product if It does not work or received broken?
Yes you certainly can return a product back to us provided you have taken care that you have not tampered with it or mishandled it. We provide you with a complete guarantee on the product(s) sent by us. The customer may send the product back to CCD in case it is found to be defective, or unworthy of use.
What payment methods do you offer?
You may choose to pay via internet banking, debit card and credit card (Visa and Master). All transactions online are made over a secure payment gateway that ensures that your transaction details remain safe and secure and is never compromised at any point of time.
How long does delivery take?
Delivery of the product(s) takes about 5-7 working days.
How can I be assured of the product quality?
At Cafe Coffee Day's, we take great pride in delivering products that is of a high standard and never compromise on quality. In the unlikely event that something arrives at your doorstep broken, we have a return policy that ensures your satisfaction.
What is your refund policy?
There is no refund available for an already purchased product, except in cases where the stocks are unavailable and the customer refuses to accept alternative stock.
How to brew Espresso?
Step 1: Fill water in the water can attached to the machine.
Step 2: Put the capsule in the capsule compartment.
Step 3: Press the desired preset / ON button to brew the coffee.
What to do when coffee is not hot enough?
Allow the machine to heat up and try again.
What to do when machine is not dispensing the Coffee?
Check the water content in the water canister attached to the machine and refill if the water is low.
6/2, 1st Floor, Matadahalli,
62, Municipal Industrial Estate,
D S Road, Gandhi Nagar, Worli.
MB- 167, STREET NO. 4,
NEAR AGGARWAL DHARAMSHALA,
SHAKERPUR, New Delhi-110001
D5, Dr. Sudhir Basu Road,
Kolkata - 23,